Simply provide the date of the purchase and your order number, and we can generate a new code for you. fees (incl. Ive since addressed the concerns (cavities, wisdom teeth, etc.). If you signed up for recurring payments, depending on when we receive your return, you may be charged a payment while we process your return. Impression kit Smile Direct Club offers two payment strategies. Because we custom-make your aligners to fit your mouth, our goal is to make your aligners the appropriate size to realign your smile while being as unobtrusive as possible. Results may vary. The fee amount is based on the type of pickup and how you request it: See FedEx Ground Call Tag inFees and Other Shipping Informationfor details. Celebrate Earth Week with these sustainable bathroom products. Terms and conditions apply. Take impressions of your teeth at home to see if you're a candidate for clear aligners. 2023 SmileDirectClub. Thats why well refund the cost of your risk-free impression kit if your doctor determines our aligners arent a fit for you. There was an error adding your email address. A per-package service fee will apply after the label has been used. Your monthly payments will remain the same until your remaining balance has been paid in full. See FedEx Print Return Label inFees and Other Shipping Informationfor details. Is Nighttime Clear Aligner Therapy Safe? By submitting you are opting in to receive marketing communications fromSmileDirectClub. fees (incl. By signing up to the Mashable newsletter you agree to receive electronic communications Currently the Lifetime Smile Guarantee is for new Club members, Club members currently in treatment, and Club members who have finished treatment within the past 30 days. How can I keep track of when to change my aligners? and our You can even move the image and check out each angle of your new smile! We also suggest cleaning aligners regularly with soap and water to keep them fresh. Wear your aligners for the prescribed amount of time. Brush the gel onto your front top and bottom teeth in a circular motion. SmileDirectClub impression kits are on sale for $18 ($41 off the original price), but if you return the kit when you're done, you'll get an $18 rebate. Once dry, pack it into its plastic case. With FedEx Return Manager, it's all just a click away and at no extra cost to you. If the product you received has a defect or if you experience a product performance issue, or if there was damage to the product in-transit, you may be eligible for a full or partial refund. The recipient's information is preprinted on the stamp. Subsequent replacement aligners may be subject to a 70 surcharge depending on the circumstances. You can purchase an impression kit for 39 here. What happens after my clear aligner treatment is complete? Through a secure provider portal, your dentist can view images and dental impressions, and prescribe your treatment. 650% less than braces claim based on Single Pay vs. avg. You can even move the image and check out each angle of your new . Protect your investment! If you have thepacking slip that was included in the original package sent to you with your product(s), you may return the merchandise to SmileDirectClub by parcel carrier/mail at the address below for a refund of the purchase price, less other if applicable (unless you are eligible to receive a refund of such charges), in the original form of payment: Please fill in any requested information on the packing slip and include the packing slip in the return box. Dangerous goods, hazardous materials and dry ice cannot be shipped. Compared to a professional in-office dental treatment. If you decide SmileDirectClub aligners are not for you within the first 30 days, well refund the full cost. Limited time Monthly offers: Price extension - limited time. Available throughout all 50 states, Puerto Rico, Guam, U.S. Virgin Islands, all U.S. territories, and military APO, FPO and DPO destinations. If we determine you need a replacement aligner, we will send the first set to you for free. Simply ship your remaining aligners back to SmileDirectClub. FedEx SmartPostReturnsalso offers a print return label solution. Head to your nearestFedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenterlocation.. The 30-day time period starts the day your aligners are delivered to you and you register them online in your account. We recommend using one of the following browsers to access this site. What if I need to reschedule my appointment? SmileDirectClub doesn't accept direct payment from insurance companies. Go to the *Return label type drop-down menu and select FedEx ExpressTag. No pickup fee applies for FedEx Ground PRP pickups (residential or commercial). This payment service is only available in the U.S. What are the SmileGuide's qualifications? Simply ship your remaining aligners back to SmileDirectClub. See service details in the separate section below this chart. fees (incl. For information on other FedEx Ship Managersolutions, contact your FedEx account executive. from Mashable that may sometimes include advertisements or sponsored content. For help packing your shipment, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized ShipCenter, Office Depot or OfficeMax location. Check to see whether the online store provides a preprinted FedEx label for return shipping. A return pickup fee applies for on-call pickups. Does SmileDirectClub ship internationally? If so, the store will either include a return label in the original shipment or send a label once you request it. Your regular virtual Smile Check-ins are designed to track your progress. How long do I need to wait after having my wisdom teeth removed before I can start with SmileDirectClub? For more information, visit Data Security Page, FedEx Office or other participating FedEx location, FedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenter, FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. Once they receive the email, they can click the link to print the label and customs documentation and apply them to the package. If your re-evaluation is approved, you may be eligible for additional aligners to continue your journey. Our Lifetime Smile Guarantee means well work with you before, during, and after treatment to make sure you get the results you want at no additional cost to you. We sell these for 99 a set. Feel free to order touch-up whitening at any time through your account. You can select to make the return label and customs documentation editable by the return shipper. Post Office and OfficeMax are trademarks of their respective owners. We make one pickup attempt as part of this service. A per-shipment service fee will apply after the label has been used (the service fee is per-package for FedEx International Ground shipments). Please reach out to CustomerCare@SmileDirectClub.com if youd like to pursue a return for an impression kit. Results may vary. All Rights Reserved. It is a full system of teeth whitening that gets your teeth to their brightest bright. This product does not protect users or others against bacteria, viruses, germs, or other disease organisms. If youre past the initial 30-day window and are not happy with your treatment, you can also return your unused SmileDirectClub aligners for a prorated refund for all unopened and unused aligners. Is the cost of my impression kit refundable? https://www.fedex.com/en-gb/shipping/global-returns/how-to-return.html, SmileDirectClub.co.uk/en-gb/patient-portal. We recommend using a trackable carrier suchas FedEx or UPS. Learn more on our Returns page. What happens if I am late for my appointment? If you received specific instructions from your online store, please follow those packing directions. Can I view what my expected results will be after treatment is completed? Return shippers can request a free pickup by the USPS from their home or business address by going to, Through the nearest staffed FedEx Office, FedEx Ship Center. Are SmileDirectClub clear aligners trimmed in a scalloped fashion or straight across? If you received a QR code from an online store, you can check the email containing your QR code for a list of participating drop off locations nearby. Respond to each regular Smile Check-in from your dentist by sending an email with the requested photos. It is as simple as that. Explore your options with glasses that won't break the bank. If you received a faulty / defective product and for the same item, please call our Customer Care team at (800) 957-3409 to request a replacement. Our 30-Day Money-Back Promise is designed to let you experience your aligners to ensure your satisfaction. I cancelled my SmileDirectClub account. These tools equip SmileGuides and lab technicians in performing their work and managing your case file. Getting started with SmileDirectClub aligners is completely risk-free. Yes, after we receive your impressions or 3D image, we create a custom treatment plan which shows a before and after 3D visualisation of how your teeth will move with treatment. If not, you can purchase our remoteimpression kit or book a 3D image appointment and a registered dentist or orthodontist will review your smile for you. Results may vary. Save up to $59: As of Oct. 7, get a SmileDirectClub impression kit(opens in a new tab) for $18 ($41 off the original price of $59) with code FALLSALE. Open an account to save 30% off FedEx Express, access time-saving tools, and more! diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. We include Chewies with your aligners to help you get a tighter fit. Please follow these steps when returning your aligners: Once we receive and process your return, well email you to let you know your refund has been issued. They can either: For your customer's convenience, the email also includes links for scheduling a pickup and finding drop-off locations in the area. Take them out for eating and drinking. Can I use SmileDirectClub clear aligners on only my upper or lower teeth? Learn how to offer QR code returns to simplify your customers experience. Remote doesnt mean youre alone. Yes, SmileDirectClub absolutely works. Ship online usingFedEx Ship Manager at fedex.com. Our aligners are made of a smooth, comfortable, BPA-free plastic that won't irritate your cheeks and gums like traditional metal braces often do. They're trackable, time- and cost-effective solutions that enable you to choose a FedExdelivery service in advance. How to select the right electric toothbrush subscription for you, Best electric toothbrushes and one you should totally avoid, 7 of the best places to buy glasses and frames online. Contact your FedEx account executive to set up an account. If youve addressed the eligibility concerns raised by the registered dentist or orthodontist, you may be able to restart the eligibility assessment process. Package & Shipment Details. Confident Smile Guarantee Return Policy Smile Guarantee Impression Kit At SmileDirectClub, we're all about making people smile. These cookies do not store any personal information. We have updated our list of supported web browsers. Save up to 184over other payment options with a one-time payment of 1739and you'll be on your way to a smile you'll love! Enhance the power of your bright on premium teeth whitening with the same type of LED light technology used by dentists. At the moment, SmileDirectClub clear aligners are only available to eligible customers in the U.S., Canada, Australia, the UKand Ireland. Clear Aligners FedEx Ground PRP simplifies returns from your customers in the U.S. and Canada. You can do in-person visits or just check in with SmileDirectClub's dental team virtually to make sure everything is on track. For your customers convenience, the email also includes links for scheduling a pickup and finding drop-off locations in the area. Change your mind, no problem. FedEx SmartPostReturnsalso offers an email return label solution. Valid one per customer. Our Standard Shipping charge is $7.50 for all orders under $40, in addition to the product purchase price. Every SmileDirectClub order begins with a free Smile Assessment and a remoteimpression kit or SmileShop appointment to determine whether you're suitable for the aligners. What if I make a mistake on my impressions? Dangerous goods (except dry ice) and hazardous materials cannot be shipped. We'll share a preview of your new smile. Only customers who have purchased clear aligner therapy will receive a continuation of their bright on teeth whitening treatment in their aligner kits. It is mandatory to procure user consent prior to running these cookies on your website. Here are a couple of options to help your return package easily reach FedEx:. QR codes make returning online orders extra easy, with no printing at home needed. Lifetime Smile Guarantee refunds Download the FedEx Mobile app, visit our label creator from a browser, or visit a FedEx Office or other participating FedEx location., ManyFedEx locationscan help you create a return label in-store. Were happy to help you keep your contact information current. We recommend using one of the following browsers for an optimal website experience. See FedEx ExpressTag inFees and Other Shipping Informationfor details. Established in 2014, SmileDirectClub is a teledentistry company that provides products and services for straightening your teeth at home. All customers who complete this process will receive a continuation of their bright on teeth whitening treatment in their aligner kits so you can brighten your smile while you straighten it. With Single Pay, make a one-time payment of 1739 half the cost of our competitors.5 You can also pay over time with our SmilePay option. Once you've taken impressions of your teeth and sent them back to SmileDirectClub, one of the company's doctors will review them and create custom aligners to fit and gradually move your teeth. (Privacy policy). If one of our registered dentists or orthodontists determines that you are not eligible to undergo SmileDirectClub clear aligner treatment, well gladly refund the cost of your impression kit. FedEx also gives you the option to link the outbound and return shipments by tracking numbers, so you have full visibility to the round-trip shipment for both cost and inventory control. If you want to go to another location, you'll need to pack your shipment before you arrive. Start the fedex.com home page and go to the Create a Shipment page found on the Shipping drop-down menu. Can someone walk me through using the impression kit? If your re-evaluation is approved, you may be eligible for additional aligners to continue your journey. How do I choose between an impression kit or a scan? Our SmileShops are located across the UK. Awesome products and offers, sent to your inbox daily. You must have worn your aligners for the prescribed amount of time, have completed regular virtual Smile Check-ins, and be up-to-date on aligner payments. Use your Movemints to ensure your aligners are the most comfortable fit. Our clear aligners come as a set of multiple aligners. You can learn more about our clear aligner pricing by visiting our Pricing page. All you'll need is your receipt. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How do SmileDirectClub clear aligners straighten teeth? Plus, well send our bright on premium teeth whitening so you can show off those pearly whites. After treatment: Miller Kern is the Deputy Reviews Editor at Mashable, where she's been covering products and shopping since 2019. Your all-in-one aligner box features an instructional booklet, but we also have video support here. This ensures your new treatmentplan corresponds with the Standards of Care established by the UK dental professional community. We strongly recommend you safeguard your new smile with our custom-fit SmileDirectClub clear retainers. Your treating dentist and our dental team may advise you to wear your last set of aligners or to move on to the next set. The 30-day time period starts the day your aligners are delivered to you and youve registered them online in your account. We accept all major credit and debit cards (Visa, MasterCard, American Express and Discover). When an aligner touch-up is needed and the new treatment plan has been approved and prescribed by your doctor, we will create and ship new aligners, at no cost to you, so you dont miss a beat. Coverage is limited in remote areas. Well refund the cost of your risk-free impression kit if your assigned dentist or orthodontist determines our clear aligners arent a fit for you. How do I change my email or mailing address on file? All customers over 18 will receive a complimentary one-week supply of Bright On teeth . Its that simple, and were that confident. As with any orthodontic treatment, you should wear a retainer regularly to maintain your new smile. Shopping online is convenient, but sometimes the online return process can be confusing. Under our 25-month payment plan, you can pay an initial deposit of 73.73, then 73.66a month for 25months for a total payment of 1915.23(1739 financed at 9.9% APR following a soft credit check**). If you need to create and print a label, you can create one online and print it at home. Comparison does not include added costs, such as retainers, and is limited to mild-to-moderate teeth correction, as braces and Invisalign may treat additional issues. 50% more effective claim is based on a comparison against string floss after 14 days where water flossing was found to be 50% more effective for improving gum health (reduction in gingival bleeding). Yes! Additional service options include Saturday, The FedEx Print Return Label is available through the following shipping tools: FedEx Ship Manager at fedex.com (including for Shipping Administration users), FedEx Ship Manager. Available for FedEx Grounddelivery throughout all 50 states, and to, from and within Canada (FedEx Ground PRP returns from Canada must include complete customs documentation). Nighttime Clear Aligners provide a more discreet, flexible treatment plan for customers with mild to moderate spacing and crowding issues. Please check the email containing your QR code label for a list of participating drop off locations nearby. If you decide that clear aligners arent for you, outside of the first 30 days, you can still return your unused aligners for a prorated refund (based on the percentage of aligners returned unopened and unused). Traditional 22-hour a day clear aligner therapy is a more convenient, faster option for customers seeking treatment for a timely event like a graduation or a wedding. This is part of our Lifetime Smile Guarantee. Credit is subject to status and available to UK residents aged 18 and over. Accessibility: Customers using Nighttime Clear Aligners may have careers or lifestyles that preclude them from wearing aligners during the day. Note that Internet Explorer is no longer supported. During treatment, our dental experts are with you every step of the way, using regular virtual Smile Check-ins to track your progress. We can help! These cookies will be stored in your browser only with your consent. This discontinuation excludes damaged call tags and recipient shipments refusals; both are still permitted to be scheduled by calling FedEx Customer Service. If an online store has provided you a return label with another shipping service, you wont be able to return your package at a FedEx location. Do you have before and after photos of patients who have used the SmileDirectClub clear aligners? Comparison does not include added costs, such as retainers, and is limited to mild-to-moderate teeth correction, as braces and Invisalign may treat additional issues. Terms and conditions apply. Give us a call at 0800 031 8344 at least 24 hours before your appointment time to reschedule your appointment and avoid a cancellation fee. diagnostics and exams) for braces treatment, as reported in a natl survey of practitioners. If you cancelled your order, you can restart with SmileDirectClub at any time. You can get a smile you love for a flat fee. Offer ends 11:59 pm ET, 05/19/2022. Smile Direct Club | Impression Kit TrulyJacqueline 3.28K subscribers Subscribe 105K views 5 years ago Hey everyone!! Youll pay an initial deposit of 73.73, then 73.66a month for 25months for a total payment of 1915.23(1739financed at 9.9% APR following a soft credit check**). Use FedEx Ship Managerat fedex.com or other FedEx Ship Managersolutions to create an email return label and customs documentation. To schedule a FedEx ExpressTag pickup using FedEx Ship Manager at fedex.com, follow these steps: A per-package service fee will apply. To schedule a FedEx Ground Call Tag pickup using FedEx Ship Manager at fedex.com, follow these steps: A per-package fee will apply. No. Please note, you are responsible for shipping costs. Click the link to print the label and apply it to the package, then return the package in one of the following convenient ways: Through a local U.S. Post Office location, blue collection boxes, mailboxes and mail carriers. fees (incl. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. Call our customer care team at 0800 031 8113 about 45 weeks before you finish your treatmentplan to place your order. Twitter continues to lose vital support from major companies. Results may vary. Your customer simply needs to have the package ready for pickup when the FedEx Ground driver arrives. 1SmileDirectClub treatment is backed by our Lifetime Smile Guarantee. Participating retailers include Walmart, eBay, Adidas, Levi's, Neiman Marcus, Tory Burch, American Eagle, Dockers, Perry Ellis and many more. Using teeth whitening with bonding or fillings can discolor your teeth. Average results when used as directed vs.SmileDirectClubPremium Teeth Whitening gel alone. fees (incl. Results when used as directed. Any deviation from the prescribed treatment plan is not advised. No, sorry. Is there anything I can do to become eligible again? Dangerous goods, dry ice and hazardous materials cannot be shipped. Once FedEx ExpressTag is selected, fill out the required information on the page to complete your FedEx ExpressTag request. fees (incl. SmileDirectClub needs proof of shipment to honor a refund, so please use a trackable carrier like FedEx or UPS. In the first 30 days of treatment: Concealed damage is not covered. The only number needed is the FedEx Tracking # printed on the return label. Youll begin wearing a new set of aligners as prescribed, advancing you to the next stage of your new smile. Ive been trying to contact SDC for a while to find out about returning my impression kit, but had no response. Premium Teeth Whitening Kit with LED Light (2 treatments) Add to cart - $67.00. We recommend using a 1-week supply of bright on once every 90 days. Can I use bright on if I have fillings, bonding or veneers? I wasnt eligible for treatment when I purchased my impression kit or SmileShop visit. First, get started with our 39 remote impression kit or a 3D image at a SmileShop. * No regular in-person visits and straighter teeth in as little as 4-6 months for as low as 69.43 per month. FedEx SmartPost Returns is an ideal way for businesses to provide their customers with a convenient returns method. . bright on does not whiten veneers. See SmileDirectClub.com/claims for details. Remove the detachable Android and iPhone cables from the LED light to avoid damaging them. diagnostics and exams) for braces treatment, as reported in a natl survey of practitioners. Youll also see two adhesive strips. If you ever get off course because of a vacation or forget to wear your aligners, you can always reset your dashboard by clicking the "Get Back on Track" button.
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