I would suggest that you redact that information from any public posting of this complaint, so as not to become a party to the slander. 9% of employees would recommend working at Don Davis Auto Group to a friend and 24% have a positive outlook for the business. NEW. However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires. We would also offer to buy his vehicle back for the 27,999 sales price from December. We did attempt to trade MS. ******** into another vehiclebut we could not obtain financingdue to circumstances outside the dealerships control. All other workers quit and they put all the work load on me. At the end of March, 2022, I had my Ford F-350 truck towed to Don Davis Auto Group, Arlington, TX, for repairs related to the check engine light being on and an oil leak. Finally spoke to a mgr Austin that evening. They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. For 40 years Don Davis Auto Group has continued to grow based on our fantastic group of employees. We paid $199.90 and we had no vehicle for 10 days, rude customer service and didn't want to provide us with a written estimate until we pressed for it. View All. Need to file a complaint? This is a 2018 Ram 2500 with approximately 60,000 miles on it. They kept the car for . While I empathize with ********************** frustration not being able to find a vehicle during these times but we will were above board during this transaction. 067-309719-10) was filed in the 67th District Court of Tarrant County by Vehicle Safety Lawyer Todd Tracy on behalf of a Hurst, Texas businessman who suffered a catastrophic brain injury. Ci At Don Davis, we're Fast, Friendly and Fair! Please Reference BBB ******************************************* for more info. You are not hurting me, you are only hurting yourself. Mrs. ****** declined and returned the Wrangler. This vehicle is SUPPOSED to *******. Every single service review was abhorrent! Used One-Owner 2013 Dodge Charger SE Pitch Black in Arlington, TX at Don Davis - Call us now 888-802-2903 for more information about this Stock #P22725. I might note that he did not take his vehicle to an ********** store, since that is who he purchased it from. CARFAX One-Owner. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I explained to him that typically the vehicle must be diagnosed before any rental authorization is issued. envie um e-mail para We agreed. I came to Don Davis Nissan in Arlington tx before January 2022 due to a promotional letter I received in the mail promising a Nissan 2021 in exchange for my Nissan 2020 at no cost to me only to leave in a Nissan kicks. enviando un correo electrnico a Don ********************** is a complete joke. ***** the service rep who is absolutely horrible goes to the back gets my truck and parks it directly in front of another vehicle so there is no possible way the wrecker can access my truck. Due to the Dealership running my credit for a new vehicle contract the original loan could not be honored and I'm being told that the $7k would not be returned nor applied for a new vehicle my only option is to try to get approved for the Jeep again or have them give me a vehicle that I did not plan on getting. Auto Group. Please people DO NOT I REPEAT DO NOT bring your car to be serviced here. message, please email Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Federal prosecutors in Dallas are continuing to target her assets to help offset her six-figure court-ordered restitution. Please do not service your car at this location. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. How can you expect someone to be without their vehicle, that they work out of, for up to 5 days with no loaner?!?! Nissan. Spoke to someone after calling again, was informed there were no updates. I checked with our call center and they did have a call from Mr. **** about getting an appointment to have his truck diagnosed and repaired. Seems excessive but cant be easily validated because the recorded beginning/ending mileage(s) on the invoice are identical. We are the only Nissan in Dallas/Fort ***** that clearly states our accessories on each new vehicle in stock. Why should I have to pay for a loaner vehicle when I bought the extended warranty? He is very unprofessional and sassy! Because our employees represent the best investment we can make. As a matter of policy, BBB does not endorse any product, service or business. If you have any other questions, feel free to call ************. When typing in this field, a list of search results will appear and be automatically updated as you type. Titan Vehicles. We offered Mr. ****** a purchase payment with zero down payment. The Don Davis Auto Group will learn in a Fort Worth courtroom the meaning of the New Testament scripture, "The Truth Will Set You Free. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. At Don Davis Auto Group we thrive on inspiring pride among our team members and envy among our competitors. We are rejecting the original response as we have not received any correspondence or the promised refund from this business. I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. I even confirmed this with his warranty provider. NO OTHER WORK WAS DONE! Then BOTH Dealerships reported work on the CarFax report. Again people DO NOT waste your time going to this dealership because they lack ethics and will cost you tons of unnecessary money. an. Si continas recibiendo este mensaje, infrmanos del problema BBB Business Profiles are subject to change at any time. After offering Mr. ****** the new payment, he accepted. How am I supposed to be without a vehicle for 5 business days? On October 7th 2022 I was informed that the Jeep Wrangler was paid off through the dealership and that I would need to reapply for the financing for the Jeep that I previously was making payments on because according to the dealership the financing company doesn't revert back to my initial loan so at this point I was informed that the Jeep Wrangler is owned by the dealership and I would need to get approval to keep possession of the Jeep even after putting down $7000 when I originally picked up the Jeep Wrangler last year on May. Please enable Cookies and reload the page. I was told that it should drive funny for about a week or two in order to get use to me since they fixed it Within a week(9/30) the transmission code popped back on and the car has been driving weird. Car was checked and ******* would call us before she left at 6. They may have been associated with this organization before or after this year as well. Below is his summary of the conversation. International Association of Better Business Bureaus. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. View Robert Howard's colleagues in Don Davis Auto Group Employee Directory. Supplemental disability, accident, critical care insurance for employees and dependents, Employee Discounts on Vehicles, Parts and Service. The results of his review are below. Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". Although Don Davis Nissan is not open 24 hours a day, seven days a week - our website is always open . If you have any questions, feel free to contact me. I am paying $23,000 for a vehicle that had been in an accident and I had no knowledge off with damage on it that repair alone will cost me over $1,500. Mr. Arnold suffered catastrophic brain damage when the roof of his 2011 Toyota Tundra Truck crushed his head and face during a minor single-vehicle accident because the truck's roof peeled back like a cheap tomato can. Well guide you through the process. Good Place to work if they had more workers. If you continue to see this No further contact from you is necessary as I have seen and heard enough. Mustang Vehicles. As a matter of policy, BBB does not endorse any product, service or business. Treat your customers right the first time and you wouldnt have to rely on making up false stories in an attempt to save the companys reputation. The U.S. attorney's office filed court papers to foreclose on the lien on her house on the 800 block of Chaparral Lane, which is valued for tax purposes at $115,266. This is the response to complaint from Rodolfo ******. ****************** expressed reservation for the accessories but agreed after we informed that any incoming unit would have them added. He then asked when and where the vehicle was purchased and how many miles the vehicle had when purchased so I told him he then said "there shouldn't be this kind of build-up already" and said "this vehicle needs to be taken back to where it was purchased and have them do the ************ change". Don Davis Discount $832 Don Davis Price $31,848 *Manufacturer's Rebate subject to residency restrictions. Contact Us. I am seeking a partial refund of $300.00 from the total charge of $613.97 and an apology/explanation for the poor customer service I received from ****. Dodge Chrysler Jeep Ram. The Rouge payment was less than she originally had signed up for and the Jeep payment was the same as she had been paying. We cannot put him ahead of other customers that have already left their vehicles with us for diagnosis and repair. Again, we offered Mr. ****** his purchase price as goodwill. Transferred to voice-mail again, left message. Bad experience With Don Davis Ford in Arlington. 877-424-2942. Additionally, I did now speak with her until afterher mother called me to discuss the situation which promptedMS. ******** to return my call. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. At this time the dash lights were illuminated. Onze Wenn The other complaints against your dealership further proves that point. terrible service!!! F-150 Vehicles. Through our back and forth phone conversations, this person was rude and short with me the entire time. He agreed and said he would contact me again about this issue. Don Davis Auto Group HOME OUR DEALERSHIP Dodge Chrysler Jeep Ram Nissan Ford NEW VEHICLES Search Inventory Nissan Vehicles Jeep Vehicles We offered him his purchase price to trade into another vehicle. His lips are moving," said vehicle safety lawyer Todd Tracy who represents Arnold and his family. Steve Nance. This dealership has a horrible reputation and I definitely see why. My promotional letter was not honored and the lot itself had about 3 cars to choose from. Down payment was made in May on the purchase of the Jeep Wrangler. When I took my vehicle to the collision center for repairs a few days later I was contacted letting me know there was more damage than I thought the bumper was rusting due to a previous accident . 10 complaints closed in the last 12 months. CFO at Don Davis Auto Group. . While we understandher frustrations with any repair that her vehicleshas needed, we believe we have stood behind the productshe purchased more than most dealers would. Great team in sales and service! - Per ****, there was no oil leak, but rather the problem was due to sloppy installation of a new high pressure oil pump that was done at a different Ford dealership a few months prior. BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. Als u dit bericht blijft zien, stuur dan een e-mail "Unfortunately, the salesman's nose did not grow like Pinocchio as his lies tricked Mr. Arnold into buying the truck," said Tracy. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Caso continue recebendo esta mensagem, Mrs. ****** declined and returned the Wrangler. BBB is here to help. Does my truck even have an S&B Air Intake system? Don Davis Nissan is located at 1320 East 1-20, Arlington, TX 76018. I asked our service manager to contact him to get a better understanding of his complaint. However, after delivery the lender declined to fund the contract on the Nissan Rogue unless Ms. ****** traded in both of her cars, which she declined to do. In the 40+ years we have been serving the Arlington area, our clients have come from communities like Fort Worth, Dallas, DFW Metroplex, Grand Prairie, Irving, Mansfield, Euless, Cleburne, Flower Mound, Frisco, Waxahacie . I called Don Davis Nissan and a gentle man named ******************* said yes there was an accident but it had passed inspection. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I ended up submitting a claim through my insurance (State Farm) because it was making some noise. BBB reports on known marketplace practices. Don Davis Auto Group HOME OUR DEALERSHIP Dodge Chrysler Jeep Ram Nissan Ford NEW VEHICLES Search Inventory Nissan Vehicles Jeep Vehicles Ford Vehicles Ram Vehicles Dodge Vehicles Chrysler Vehicles Wagoneer Vehicles Get Financing Finance Application Shopping Tools Browse Inventory Find My Car Sell Us Your Vehicle Schedule Test Drive Get a Quote See details. Lewis, 56, managed all of Davis' investment accounts and personal bank accounts from a computer in the Fort Worth office where she worked, federal court records show. Service said they needed to jump our vehicle and had to drive another client home first. On 12/13/2022 she informed us that she was having the vehicle towed out. los inconvenientes que esto te pueda causar. Let me know if there is anything else you need from me. I might not that he did not take his vehicle to an ********** store, since that is who he purchased it from. Company Description: The Don Davis Auto Group rounds up some sturdy wheels for Ranger and Cowboy fans, as well as surrounding residents in the Dallas/Fort Worth metroplex. Call 817.588.5474 to schedule an appointment today.Awards: . . Site design and support by Recruitment HQ. They kept the car for approximately 1 month. Used One-Owner 2020 Honda Civic Sport in Arlington, TX - Don Davis Dodge INFO EMPLOYMENT Used 2020 Honda Civic Sport in Arlington, TX 888-802-2903 View All Videos 30 Views Price $25,610 Sign Up For Price Drop Alerts Confirm Availability Apply for Financing Value Trade-In Confirm Availability Request Information Currently Viewing At the time of the purchase, the salesman for Don Davis Auto Group told a "whopper" of a lie stating that the Toyota Tundra was "the safest truck ever built" according to the lawsuit. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. message, contactez-nous l'adresse Don Davis Auto Group . The fact that you are even trying to argue that the customer is wrong, is very telling of you and your "dealership" and your unwillingness to actually help people. The truck has warning lights on in less than 60k miles. My apologies for the delay in responding to this complaint. This is a multi-location business. Collision Center. We boast a diverse, energetic, dedicated and fast-paced culture in which teamwork and ingenuity thrive. The customer's vehicle was diagnosed with a leaking water pump on 12/12/22. CARFAX One-Owner. I would love for them to complete their promise and put me in a Nissan 2021 for the price I was previously paying or I will never come back to Nissan in the future. If you have any questions, feel free to let me know. . On 11/4 ****************** spoke to both one of our customer relation representatives along with a New Vehicle salesperson, ************************ During this conversation, we confirmed that this vehicle was available. Syed Jilaney. As far as replacement parts being more readily available at the time, we cant completely know how accurate that is, as we needed to ensure proper fit as well. After test drive, Mr. ****** decided to go with the Nissan Kicks. Any customer not meeting the residency restrictions will receive a dealer discount in the same amount of the manufacturer's rebate. After a final review of the price and payment, ****************** stated he would not pay the additional for the accessories. Kevin earned a BA from Boston University. BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. ******* was very rude when speaking to us, asking "I need to repeat everything to you again?" Kevin has worked for The Dallas Morning News since 2003. Need to find a different location? unacceptable poor effort!! I do not like it when my time is wasted so I am not one to waste anybody else's time as I am not a hypocrite. With that said, it would be my opinion that his request is not completely unreasonable, as it appears we failed to communicate properly the repairs needed and reasons for the delays. I received a call from Manny the worst service representative Ive every dealt with gives me a call and says they charge a ****** diagnostic fee and if I decide to move forward the fee would go towards my bill. I have been left without a loaner vehicle multiple times while they service mines. At the end of March, 2022, I had my Ford F-350 truck towed to Don Davis Auto Group, Arlington, TX, for repairs related to the check engine light being on and an oil leak. om ons te informeren over dit probleem. Ok no problem. I have proof and witnesses of this. I am rejecting this response because: I did in fact make an appointment for 7:30am for the morning I stopped by for my scheduled appointment. We cannot put him ahead of other customers that have already left their vehicles for diagnosis and repair. Javier Alvarado. There needs to be ramifications for this. Well guide you through the process. Why did **** communicate a specific part requirement to me and then do something else? I did remind him that his warranty company had a direct bill program set up with Enterprise for a rental car. This is why you want join our winning team. Dodge Chrysler Jeep Ram. ", Cision Distribution 888-776-0942 Mr. ****** did visit our dealershipafter a conversation with our sales manager, ****** ******. At Don Davis Auto Group we thrive on inspiring pride among our team members and envy among our competitors. I was told the kicks was somehow so much better than my Nissan but it has not been. We have nearly 100 Chevy Silverado and Sierra pickup trucks on hand, providing a great selection of work-ready vehicles to our customers. Additionally, we never added a Market price adjustment increase due to record ow inventory. Requested to give another day. And as a prior employee ofthe dealership, MS. ******** know I am here every day. Magnetic 2018 Ford Fusion Hybrid S FWD I4 Hybrid E-CVT AutomaticThis Fusion Hybrid features: 43/41 City/Highway MPGDon Davis Ford(more) Mileage. BBB Business Profiles are subject to change at any time. Explorer Vehicles. After speaking with ****************** today, he stated that we did not discuss the accessories price prior to the vehicle arrival. However, after delivery the lender declined to fund the contract on the Nissan Rogue unless she traded in both of her cars which she declined to do. That is a bald face lie and shame on you sir. Fleet Manager at Snelson Companies, Inc Modesto, CA. from 8 AM - 9 PM ET. About 1-2 weeks into my experience working I was left alone like completely alone. I took my father's 2020 Nissan Pathfinder SL to our local Nissan Dealership, Don Davis Nissan of ********* on 1/19/2023 @12pm for an ************ change. Was informed it would take 3-4 days. The lease programs through Nissan on an SUV are not the same as the Altima. Bring your passion, energy and experience. No calls, awful service. Never once showed any interest in helping me at all. The customer approved the repair as quoted and then later declined the repair. Today as I was speaking to him he just hung up the phone as I was talking. Collision Center. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Within a two month time period the vehicle had overheated twice again. Si continas viendo este mensaje, I was told by a sales manager by the name ******* ****** I was told he would get me into a car at zero down and promised me that he would I was lied to about the car I was looked in to and had a voucher from a bank at zero down and he said he would honor it and was lied to about that I asked about a 2009 Chevy traverse and that car was gone he didn't call me and gave me the run around didn't help me at all got me stuck in Arlington 69 miles from my house after all the lies. I work thirty minutes away so I asked about a loaner and he replies we dont have any available and wont be getting one anytime soon. Although Don Davis Ford is not open 24 hours a day, seven days a week - our website is always . para informarnos de que tienes problemas. The Rouge payment was less than she originally had signed up for, and the Jeep payment was the same as she had been paying. My insurance does not want to pay for the damage because this was due to a previous accident which I understand. He subsequently showed up at the Dodge Chrysler Jeep Ram store and was upset they could not get to him that day. I work full time+, am taking classes to further my education and I take care of my son. He jumps my truck and every light on my dashboard is on. per informarci del problema. The civil suit (Cause No. The client asked me why and I stated that in order to provide that answer, we would have to do a diagnostic test that was offered to her at no cost and she declined the doagnostic test. Don ********************** charges $1495 for these accessories. Robert Howard Active Arlington, TX President for Don Davis Ford, Inc. Overview 18 Companies 23 Connections 9 Locations Contribute Follow Robert Howard Overview Robert Howard has been associated with eighteen companies, according to public records. This is FRAUDULENTLY INFORMATION on the CarFax to this vehicle and since they want to get paid for this work and now the CarFax says this work has been done. He asked about a loaner. Have fun with all the negative reviews I am about to leave concerning your "dealership". I have been trying to contact the general manager by email,by phone,by text with no response at all. Nissan. To keep growing and building on our success we look for like-minded individuals to join our team. My truck also needed several different services done to it but you clearly aren't trying to help anyone. That has absolutely nothing to do with any of this, as the warrant can be use at ANY dealership. Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". This is what a consumer is supposed to be able to go by when purchasing a vehicle is the accuracy of the CarFax and now I know for a FACT that this CarFax has been FRAUDULENTLY REPORTED on by 2 different Dealerships. Visit us for sales, financing, service, and parts! Yet another bald face lie. Parts Specialist (Former Employee) - Arlington, TX - October 7, 2020. We offered to show Mr. ****** a SUV that we did have available. Address (es) 1320 East 1-20 Alrington, TX 76018. Unfortunately, after submitting Mr. ****** application, none of our lenders would offer financing. Phone Email. Ms. ******** did purchase her 2015 Escape from us in march of 2022 with over 120k miles. excuses voor het ongemak. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. questo messaggio, invia un'email all'indirizzo ******* was rude and raised her voice to us. I guess when the truth is told you have to come back with a lie! At that time we had already paid of the loan on her Jeep Wrangler, and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. Nous sommes dsols pour la gne occasionne. Did not receive call on status. Then BOTH Dealerships reported work on the CarFax report. Be sure to be prepared with your prior employment information, driver's license, and 2 complete references. CARFAX downloads repair invoice information from our computer system to post in their history records. I called and was informed he no longer worked there. She arrived around 7:00pm. I bought a brand new truck with an extended warranty.
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