It's covering up my content. Click the "Share" button. You can use both text and graphic tools to whiteboard together as a group. Click Start Scan to find Windows issues that could be causing PC problems. Additionally, the meeting does not appear on the Host's Outlook calendar. more. You can also share whiteboard sessions into a Webex meeting from a Webex Board. Try restarting your computer. Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. Their approach is different from that of Microsoft Teams or Zoom and they offer fewer options that dont offer as good an experience for the presenter and meeting attendees. This is your home to ask questions, share knowledge, and attend live webinars. By default, Windows 7 uses the name of the folder as the share name, but you can change the name by typing a new name in the Share name . The documentation set for this product strives to use bias-free language. Because the share option might be greyed out due to administrative privileges. @jana.pilarovaYou did check if this feature was disabled by the host (or by the Webex-Admin) by mistake in the meeting-options?You are using the "real" Webex-Client - not the Web-Interface or just a ChromeBook?The Webex-Client used is up to date?In rare cases forum-members reported that disabling HW-acceleration (Webex-Settings) helped to remove graphics issues.. If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again. the grey box on attendee view when every top-up of webex app appears like taskbar(sharing mode ) , polling. ; Click on Program Settings.The list will take a few seconds to populate. Professional cameras, optimized for video meetings. Windows Defender Firewall is Preventing Connections: Fix, 6 Ways to Fix 0x800700e9 Xbox Game Pass Install Error on PC, Adobe Fill And Sign Not Working: 4 Quick Fixes. Welcome to the Webex Community. This seems to be an issue with certain browsers where extensions arent playing nicely with Webex. As the cursor moves, the attendees see it moving. "Share" button at the bottom of your Webex screen (previously greyed out) will now be active. Share entire application sets, such as productivity tools or web browsers. Outdated app If youre not running the most recent version of Webex, you may be missing out on important updates needed for the program to function properly. Restoro has been downloaded by 0 readers this month. You can try updating your software to see if it fixes the problem. Another option for sharing slides in a virtual meeting is to use Reading View in PowerPoint where the slide show runs in the PowerPoint window. If not, try uninstalling and reinstalling Webex Meetings app again. 08-04-2020 I took a side-by-side picture. Does it make a difference if you are the host? Do let us know if you have been able to resolve this issue in the comment section below. - edited Disclaimer: He has written ten books and over 600 articles on the topic of effective presentations and his ideas have appeared in publications around the world. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Let teamwork thrive. Intelligent collaboration devices for every desk. Click 'Share' on the screen or application you wish to share. How do I fix the greyed out share screen on Webex? You need to make sure that your meeting is public before you can share it. If you are a host and the screen sharing setting is grayed out in the web portal Settings page, it has been locked at either the group or account level. Cisco Webex Meetings. If you have any browser extensions enabled, try disabling them and then restarting your browser. How do I fix the greyed out share screen on Webex? connecting the customer journey and Enjoy video-first meetings with integrated voice, video and screen sharing, that lets you collaborate more effectively with customers, partners, and employees--without the need to travel. Try restarting your computer. Additional features, storage, and support Even the option of using Google Slides Presenter View in a browser (video here) does not work because Webex shares all browser windows when you share the browser app, including the one with your notes and slide previews. If the share screen becomes active after you have disabled the extensions, you can try enabling them one by one until you find the culprit. All other sharing methods will have limited functionality. Please do a screen share. If you want to share your slides in Slide Show mode with the slides full screen and you cant see anything else on the screen, the best option is to share your screen when in Slide Show mode. How do I fix the greyed out share screen on Webex? And, the display settings options are greyed out. Please go to MS Teams online https://teams.microsoft.com 3. Not only does the quality of videos improve, but any animation that has movement or any Morph transitions improve dramatically as well. The reason this happens is due to a limitation with Microsoft Exchange and Windows Outlook clients where web-based add-ins like Webex Scheduler are not supported in shared calendar scenarios. Make every call count. Then try to log in. Webex also offers sharing an application in a meeting but it still works on the screen-based approach. Still having issues? Fix PC issues and remove viruses now in 3 easy steps: update Microsoft Edge to the latest version, How to Format a Write-Protected USB Flash Drive, MSVCP140_APP.dll Not Found? You may occasionally come across a grayed-out screen sharing option. If you have any browser extensions enabled, try disabling them and then restarting your browser. Unfortunately this also appears to be a legacy module because if you select a modern PowerPoint file it gives you a warning that animation and other dynamic content will not work if you use this share file option. Security permissions If you have not enabled sharing permissions on your PC, the share screen will not be active. How do I fix the greyed out share screen on Webex? We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. The only way to use Presenter View in Webex to share the slides with the audience while you see your notes is to have two screens. Switch to Classic Screen Sharing in Cisco Webex Meetings or Cisco Webex Events (Windows 10). These instructions are for the Webex app on a computer. Yes this is because you are sharing a particular application and Webex is securing information that is not being shared by graying it out to the attendees. Make sure that you have enabled the sharing feature. My issue is this-in chat, the screen share option and video meeting options are grayed out for 3/4 of us. I know this is an old post, but I just started having this same problem, after the newest version of Webex (today's date 7/30/21). He has written ten books and over 600 articles on the topic of effective presentations and his ideas have appeared in publications around the world. Webex sharing Grey screen on attendee view. Dave is one of fewer than ten people in North America recognized by Microsoft with the Most Valuable Professional Award for his contributions to the Excel, PowerPoint, and Teams communities. For more information, please see our In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. Reported the problem already twice, but no answer from Cisco Trying to search for any help, but not successful. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Panels for booking rooms, advanced microphones, and You can even share 3D models virtually in your meetings from iOS devices! If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again. Because Webex uses a screen-based approach to sharing, the best experience for attendees is when you share your screen, not an application. workspace. Welcome to the Webex Community. In the left menu, click on Manage 3D Settings (see image below for the following steps). If you have any browser extensions enabled, try disabling them and then restarting your browser. The Advanced Sharing window appears. I have experienced this problem several times - when it happened to me this week, I uninstalled Webex from the program and features menu, then ran the Webex uninstaller file and restarted my laptop to fix it. This seems to be an issue with certain browsers where extensions arent playing nicely with Webex. This is a different approach to switching what content you share with attendees in a meeting. Click on Take Control and you will be able to control their screen with your mouse and keyboard. Classic screen sharing can be useful if your computer does not support advanced screen sharing or if you're having issues with screen sharing. You can minimize this view and drag it elsewhere, but it does not completely go away. Webex also offers an option to share a file that is not open already. If the share screen becomes active after you have disabled the extensions, you can try enabling them one by one until you find the culprit. Make sure your device is selected from the Microphone dropdown menu. Technicians working WebEx support lines say they hear some of the same questions regularly. Start For Free Do I have control over what I screen share? If you have one screen and want to see your notes in Acrobat and share your slides in a PowerPoint window, you will have to make the slides take up as much of the screen as possible while still being able to see your notes document. The only way to hide one is to minimize it to the toolbar. What do you do if you don't have a second display? Symptom: After users apply the Microsoft update KB3069392 or KB3124001, they can no longer share in WebEx meetings. In 2020 it has not happened at all. For example, heres how to update Microsoft Edge to the latest version. 05-31-2020 1. It works but is a hassle. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Alternatively, you can switch to another browser or the app version to avoid browser limitations that may occur from time to time. You can share your screen and talk to multiple people at once. Cisco Webex Device. Not associated with Microsoft. The application sharing is not window based. 07:49 PM Becauseof this, the Webex Scheduler Add-in appears grayed out when SOBO another user's calendar. If not, try uninstalling and reinstalling Webex Meetings app again. If you have two windows open for that application, say two PowerPoint files, when you share the PowerPoint application, the attendees will see both PowerPoint windows on the screen. Dave is one of fewer than ten people in North America recognized by Microsoft with the Most Valuable Professional Award for his contributions to the Excel, PowerPoint, and Teams communities. Webex powers a new The button is in grey and inactive. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Check your internet connection and ensure you have a working and active connection. You can display the slides full screen in Slide Show so the attendees see a full screen slide and scroll through the notes on the tablet when speaking. Log out and log back into your Webex account. Make sure that you have enabled the sharing feature. I personally keep all my Webex events info on one display and the content I am sharing on another. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. Check the box next to Cisco WebEx for all of the following: Camera Microphone Input Monitoring Full Disk Access Screen Recording While you are at it (if you have it) enable for Microsoft PowerPoint too. If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again. If you get a warning message about the resolution being reduced, I have found that you can safely dismiss it as the quality appears the same in my experience. iPhone or iPad devices. These problems with Webex can make the share screen difficult to use and make you think that it is not working. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. Yes this is because you are sharing a particular application and Webex is securing information that is not being shared by graying it out to the attendees. FAQ re Webex Sharing . Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. If you are having troubles fixing an error, your system may be partially broken. Applies to Cisco Jabber for Windows. You can minimize this view and drag it elsewhere, but it does not completely go away. Thanks for response, yes I'm using Event centre and this exactly is video window webex app . Still having issues? If your application only takes up a quarter of the screen, the attendees see three-quarters of the screen blank and your application small in one corner, as shown in this screen capture of an attendee screen while showing a PowerPoint Slide Show running in the PowerPoint window. Webex is a powerful video conferencing tool for collaboration. Share the screen with the Slide Show on it and the attendees will see your slides only. Did you get the answer? When clicking the Share button, other participants only see a blank grey screen. Fix them with this tool: If the advices above haven't solved your issue, your PC may experience deeper Windows problems. Save information for future commentsComment, Routers Compatible With Windows 10 5 Best Options Of 2023, Sharepoint Edit Web Part Not Allowed How To Enable It. work you do, not where you do it. Outdated OS If your Windows is not up-to-date, it may not meet the current system requirements of the latest Webex version. Type This PC in the search bar and hit enter. You need to make sure that your meeting is public before you can share it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Dave Paradi has over twenty-two years of experience delivering customized training workshops to help business professionals improve their presentations. You select the file from a file explorer style window. The downside is that Webex puts the meeting controls at the top of the Slide Show screen because it is being shared. I've tried re-installing Office twice and I just now uninstalled and reinstalled Webex. Hello! We did use the clear view mode command but then she has no way to navigate. Webex by Cisco is one of the legacy web meeting platforms and that shows in the options they offer presenters for sharing PowerPoint slides during meetings. Log out and log back into your Webex account. from the menu options. Method 1. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Did you start a ticket with Webex on the problem? Repeatedly, we are not able to use the "share screen" option. Check the box share this folder and click on permissions. Alternatively, you can switch to another browser or the app version to avoid browser limitations that may occur from time to time.