We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If youre in a country where Chip & PIN isnt as widely available (such as the USA), you may be asked to sign to verify your purchase instead. We'll cancel your card and work out the best way to replace it. The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad. Spend up a storm like a local. We will not be able to proceed with the transaction if we cannot verify your identity. Max daily cash withdrawal: 3,000 HKD To avoid unnecessary chargers to your card, wherever asked, you should always choose to pay for goods or withdraw cash in the currencies of your card. A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. Remember, your balance is held in each currency so is not affected by exchange rates unless you change it to other currencies. You can make transactions wherever the Mastercard Acceptance Mark is displayed. But for now, lets focus on the Post Office travel card. The Post Office Travel Money Card is a safe, easy prepaid payment option accepted by shops, restaurants and ATMs globally* it carries 22 currencies. Withdrawal charge: 80 THB, TRY Turkish lira We offer a range of other useful products and services. There is a daily withdrawal limit of 300 per day, Spend your money in the UK as normal. Max daily cash withdrawal 750 NZD You cannot pay with a credit card. This means that your pounds go further, wherever youre travelling to. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Keep an eye on the official Post Office rates on their site or use their travel money card app to monitor it. Yes, all currencies have top-up limits and balances see full information below which is applicable to all currencies available on the Travel Money card. The Post Office Travel Money card is intended for use in the countries where the national currency is the same as the currencies on your card. The card can be used in over 30 million locations worldwide. 2. See also How long does it take PayPal to take . We provide a range essential financial services, from savings, borrowing to money transfers. The refund offer does not affect your statutory rights. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The Post Office travel card is certainly handy for when youre jetting about and want a secure option for payments in different currencies. The Post Office Travel Money Card can be loaded with up to22 currencies at any one time. %PDF-1.4 % Look out for any extra markups so you dont get charged without your knowledge. You can also buy travel insurance and view your policy documents in-app, book your airport parking and much more. Youll be given instructions on how to do this in the welcome letter delivered along with your new card. Withdrawal charge: 20 SEK, SGD Singapore dollar Please use the form below to ask a question, report a problem or suggest an improvement, and our customer care team will get back to you soon. 0000029367 00000 n Have your bank account number and sort code to hand. 0000180805 00000 n 0000002046 00000 n Fees will apply for every cash withdrawal. We send cards via First Class Mail. These fees are detailed online or on your welcome letter. Choose your currency and you can top up your card with between 50 and 5,000 in any of the 23 currencies listed above. Use our Travel app to top up, freeze your card, transfer between currencies and be reminded of your PIN - and much more. Please be aware that some ATMs may also charge you and this should always be displayed on the ATM screen. Expiration dates can be found on your TMC; all cards are valid for up to 3 years. Exactly 12 months after your card expires, you'll start to be charged a monthly maintenance fee of 2. If after that you still want to change your currency back to sterling, well buy back leftover currency notes commission-free if you bring your original Post Office receipt. And which one should you go for? Call charges: calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. 0000000917 00000 n Max daily cash withdrawal 500 CHF Ourbranch finderwill display your local branch. 020 7937 0280. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Simply enter your postcode and choose the "Travel and foreign currency" indicator from the "Products and services" list. The easiest way is via our mobile app, which is available to download from the App Store or on Google Play. If the currency falls outside of any of the 22 we offer on your card, youll be charged a cross-border fee. Youll need to activate your travel card before you can use it. Plus, you can move money from one currency to another whenever you like via our app or online. This lets you transfer unused balance in one currency over to another. You can check the Post Office exchange rates on its website, travel money card app and branches. Branch exchange rates depend on several factors, egbranch location, competition, cost of order, convenience, etc. We provide a range essential financial services, from savings, borrowing to money transfers. If you have unused currency on your card, there are a couple of options available. And the fact that its a prepaid card helps with budgeting and keeping your spending in check. Top tip: withdraw all the cash you need in one go to save money and look out for ATMs that are free to use to avoid any extra charges. For loads in Great British pounds, a load commission fee of 1.5% will apply (min 3, max 50). Max daily cash withdrawal 17,000 THB Plan your getaway with travel essentials including travel money, insurance and documents. To get your PIN, download the free Post Office Travel app from the App Store or Google Play, create an account and you can check your PIN wherever you are in the world. We have listed all available currencies and their associated withdrawal limits and charges below: EUR euro So, the exact amount of travel money youll receive on your travel card will depend on the rate at the time of your purchase. endstream endobj 2276 0 obj <>/Filter/FlateDecode/Index[98 2150]/Length 66/Size 2248/Type/XRef/W[1 1 1]>>stream But these times may increase if theres large-scale disruption to our operations, such as we experienced during the coronavirus pandemic. No. Therefore your order will be fulfilled using the denominations available, wherever possible supplying you with a mix of banknotes. Cash withdrawal limits can vary depending on the currency . There are no ATM fees for withdrawing up to 200 a month (2 or less withdrawals) and youll get the mid-market exchange rate on every transaction. Post Office Travel card - Terms and Conditions, This is how you should use your UK Santander debit or credit card abroad, The best UK bank accounts for travelling and travel insurance, Using a Visa debit card abroad the scope and costs [2022], Prepaid USD cards in the UK: exchange rates and fees [2022], Using Nationwide debit card abroad: Fees, Rates and Tips. Protect whats most important to you from your mobile phone to the future of your family. If an Available Balance remains on the Card and it is not redeemed within 12 months a monthly maintenance fee will be payable on each Card until there is no Available Balance remaining, Fees are . Withdrawal charge 3 SGD, THB Thai Baht Withdrawal charge: 8.5 AED, AUD Australian dollar Full details of our charges and fees can be found in our Travel Money Card terms and conditions. Not every instance of your credit report being checked by an organisation will result in a visible footprint being left on your report. We aim to process all refund requests within two weeks of receiving them. All Post Office Travel cards are valid for up to 3 years. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. You can also buy Post Office travel insurance, book airport parking and access other features through the app. This international card can be used in 175 countries worldwide, automatically converting your pounds to the local currency at the mid-market rate. No charges when you spend abroad using an available balance of a local currency supported by the card (although there are some fees to know about - well look at those next). We offer a range of postal services to send, collect and return items, including regular sender services. You can easily top up your Post Office travel card online or using the app. Its contactless to help make safer payments. Head to your nearest branch that trades foreign currency and bring: Well buy back your currency at that days rate and give you a buyback receipt. You have 28 days from the date you bought your currency. Apply for passports, licences and permits, get documents certified, your identity verified. Soft searches are recorded on your credit report so that there is a transparent record of who has been viewing your credit history, but should not affect your creditworthiness. A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. Curve is secure. Evidence of holiday cancellation may be required in order to obtain a refund. We provide a range essential financial services, from savings, borrowing to money transfers. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Go to any Post Office location. Withdrawal charge 3 CAD, CHF Swiss Franc Max daily cash withdrawal: 6,500 ZAR Manage and top up your Travel Money Card account online. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. These details can be checked on the Financial Services Register by visiting theFinancial Conduct Authority websiteand searching by Firm Reference Number (FRN). A guide to the best UK bank accounts for travelling, including packaged bank accounts which come with travel insurance. Replacement card . Well cancel your card and work out the best way to replace it. However, you can reserve currency by phone from your local branch if they have the stock available. Just enter a postcode, town name or street name to get a list of branches near you and their services, including those that trade in foreign currency. 3. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Yes you can. The Post Office travel card costs nothing to order. Lines are open 24 hours a day, seven days a week. As soon as you select the 'Place order' button we will validate your card and the availability of funds. If you have enough to pay for your item or have less than you should have in your account, call the contact centre. We appreciate that it is always handy to have a few lower denominations available for small purchases at the start of your travels. Exactly 12 months after your card expires, youll start to be charged a monthly maintenance fee of 2. If you have a question, feedback or a complaint about services provided in Post Office branches, including getting a Travel Money Card there, here's how to get in touch with us. Withdrawal charge: 7.50, SEK Swedish Krona Activation can be done through the free Post Office Travel app download now from the Apple App Store or Google Play. Yes. Post Office Travel Money Card: 22: Rates set by First Rate: Commission charge of 1.5% applicable to GBP top ups. A guide to using a debit card abroad, including which countries accept Visa and information on fees and exchange rates. Max daily cash withdrawal 3,250 NOK You can check your recent transactions, view your PIN, transfer funds between different currency wallets, top up your card, freeze your card and more. 0 Please see Terms of Use for your region or visit Wise Fees & Pricing: Only Pay for What You Use for the most up-to-date pricing and fee information. What happens when Post Office travel card expires? Fee changes depending where cash is being withdrawn. Find the answers to the most frequently asked questions. Include the $19.53 fee with your passport fee in your check or money order payable to the U.S. Department of State for fastest return shipping. Max daily cash withdrawal: 500 CHF Plan your getaway with travel essentials including travel money, insurance and documents. For enquiries about transactions or managing your card online or via the app, call: Theyll block it and send you another. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. The minimum order is 400, and the maximum order is 2500. Withdrawal charge 20 NOK, NZD New Zealand Dollar Max daily cash withdrawal: 17,000 THB Max daily cash withdrawal 600 CAD You may be able to withdraw it at a local Post Office branch or ATM, although fees may apply. Withdrawal charge 2.5 USD, AED UAE Dirham Passports. Alternatively, contact us on 0345 8500 900, Monday to Saturday from 8:30am to 5:30pm. The Wise card will automatically convert your money to the local currency at the mid-market rate when you spend, for just a small conversion fee. Withdrawal charge: 12.50 DKK, GBP Great British pound This will be stored but will not affect any credit rating. hb```b``ee`e`bb@ !6 da8n599p&0i:~xqC If you have selected home delivery, your order can only be delivered to the billing address of your payment card to protect you from any unauthorised card use. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Order your card online or through the Post Office travel app and we'll deliver it within 3-5 days. Packing for a short trip, I found mine had expired the previous month, so rang up and was told a new one would be sent - though too late for me. If you think you have misplaced your card and want peace of mind, you can freeze spend on your card using the Post Office Travel app, available on the App Store and Google Play. Check out the fees and rates before you travel. Read on for the lowdown on how it works and why you should add it to your Curve account for a seamless travel spending experience: The Post Office Travel Money Card is a prepaid card on which you can load up to 23 currencies. Oh, and always get your payments and withdrawals processed in the local currency to get the best value for money. Withdrawal charge: 8.5 PLN, SAR Saudi riyal As with many retailers, the cheapest order / distribution method is online, where centralised packing costs can be used. You can use it to order and activate your card, monitor your balance and top up with currencies. Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. %%EOF Full details of our charges and fees can be found in our Travel Money Card terms and conditions. We will move the money to Sterling every time you pay for something. And you can ask friends or family to top up on your behalf in any UK Post Office branch, too. To read our FAQs, manage your card or contact us about using it: There are three ways that you able to obtain a Travel Money Card, each very simple. Expiration dates can be found on your TMC; all cards are valid for up to 3 years. Registered number 2154540. The card can hold up to 22 currencies at once, but they can only be loaded one at a time: Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona. Withdrawal charge: 20 NOK, NZD New Zealand dollar A second board next to the counter said 1.09 with a slightly higher rate for the travel card. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Compare prices of holiday essentials across a range of popular tourist destinations. Max daily cash withdrawal 40,000 JPY Everything you need to know about using your Santander debit or credit card abroad. Bring a valid passport, UK driving licence or valid EEA card as ID. 0000046819 00000 n You can use it to pay wherever the Mastercard Acceptance Mark is displayed. If ordering in-branch, let the staff member know the full list of currencies and products you require. Exchange rates vary between online and branch. For example, if you are using the card in Spain you should always choose to pay in Euros if offered a choice; choosing to pay in Sterling (GBP) in this example would allow the merchant to exchange your transaction from Euro to Sterling. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. Just call the number printed on the back of it and well take you through it. This is the rate used when you sell unused currency back to us and is different to the rate at which you purchased currency from us. S @1>qKs6I HC@eu;b$ syV , 6::8p; Were here to help you make the most of your Travel Money Card or put your mind at ease if its been lost or stolen, Please immediately call: By email at info@postoffice.travelmoneycard.co.uk. Withdrawal charge: 15 CNY, CZK Czech koruna So, its important to shop around and compare other travel money cards, as some could offer you a better deal. Apply for passports, licences and permits, get documents certified, your identity verified. Both of these could lead to funds being held by the retailer, which would prevent you from using them. These include the following: The easiest way to top up your Post Office Travel card is using the app. hA 04s\GczC. This is why online exchanges are invariably better than branch rates. Title. In the UK you must complete a cash declaration form if you plan to take out (or return with) 10,000 or more, or the equivalent in any currency, in cash (notes and Travellers Cheques). 0000003089 00000 n Withdrawal charge: 2.5 USD, AED UAE dirham Enter travel cards, the increasingly popular way to spend on your adventures abroad. Who doesnt love a good freebie? "r;3.lokl@usS/)n)bb_ea? Our team's here for you. What happens when my Post Office travel card expires? Withdraw 200/month free with Curve Blue, 400/month free with Curve Black and 600/month free with Curve metal (weekend fees apply). And you can withdraw cash with it at over 2 million ATMs worldwide (charges and fees apply, see 'Are there top-up limits?' You can also freeze your card using the app. Don't trust us with your crypto: introducing transfers. This is the rate youll find on Google or currency sites like XE.com, and is generally considered to be a fair rate. If it hasnt arrived after the expiry date, call the contact centre and theyll issue you with one. We provide a range essential financial services, from savings, borrowing to money transfers. Max daily cash withdrawal 1,700 AED No fees apply, we just use the days exchange rate, Call us to ask for a refund. "Mobile App" means Post Office Travel Money Card App which allows you to check your card balance, top-up card, find nearest cash machine worldwide, view recent transactions, and find nearest Post Office Limited branch and much more. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached if its been sent in the post. If your local branch does not hold currency in store, they can pre-order this for you. If youre not happy with your Post Office experience, please let us know and well do our best to put things right. The Post Office offers excellent exchange rates. 0000007457 00000 n 0000015387 00000 n Last four numbers printed on the front of your Travel Money Card. Pop into a local Post Office branch to apply for a card. Our travel app brings together travel essentials including holiday money, travel insurance and more together in one place. Withdrawal charge: 3.5 NZD, PLN Polish zloty Withdrawal charge 200 JPY, NOK Norwegian Krone When placing your order, you select the collection/delivery date of your choice. You can top up funds on the card and transfer currencies between different wallets for these currencies easily in our travel app or online. Max daily cash withdrawal: 700 AUD While rates may be competitive (compared to changing money at the airport, for example), the Post Office is likely to include a margin or mark-up on the mid-market rate. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. 0000016238 00000 n We do not recommend the use of ATMs to check your balance as they will provide a GBP figure using a different exchange rate. All Post Office Travel cards are valid for up to 3 years. The Post Office exchange rate is also likely to include a margin or mark-up on the mid-market rate. below). Withdrawal charge 1.5 GBP Load commission of 1.5% (min 3, max 50), HKD Hong Kong Dollar Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. The rate advertised in the window of my local Post Office was 1.09. Our verdict? Pick up a Travel Money Card instantly at your local Post Office. Top your card up with up to 5,000 at a time. Refunds are available if your holidays been cancelled. In addition, a rate display is provided on the travel money ordering website which can be accessed by selecting the currency exchange rates menu option. Please call 0345 8500 900 during our office hours, which are Monday to Saturday from 8:30am to 5:30pm. In order to continue using your card, you will need to renew your card. Whatever channel you choose to order your card via, don't forget to activate it once it arrives full details of how to activate your card will be provided in your welcome letter which your card will be attached to in the post. We have a fully mobilised purchase journey, but if you are using a mobile device and experiencing problems it may be easier to start the process again on a desktop device. Protect whats most important to you from your mobile phone to the future of your family. There are also charges for using your card at an ATM. Please make sure youre using the latest version of your internet browser. Withdrawal charge: 50 CZK, DKK Danish krone You can load it with between 50 and 5,000 (see more on load limits below). A full refund will only be given where a holiday has been cancelled due to the following circumstances: Industrial Strike Action, Natural Disaster, Tour Operator Insolvency, advisory notice from the Foreign Office not to travel, adverse weather conditions preventing travel, Health Alert in the country of destination, other reasons at the discretion of Post Office Ltd. Withdrawal charge 3.5 NZD, PLN Polish Zloty We include information about DCC in every card pack. We offer a range of postal services to send, collect and return items, including regular sender services. The Mobile App can be installed Alternatively you can also communicate Post Office Travel Card Customer Services department. Withdrawal charge 30 ZAR. I was informed that due to the Pandemic and people not travelling they had decided that cards would not be renewed automatically. The Post Office offers exchange rates that move up and down according to the demand for currencies. Use it wherever you see the Mastercard Acceptance Mark millions of shops, restaurants and bars in more than 200 countries. When you place your order you will be given the option to select a preferred delivery date/time. Give us a call to let us know your trip has been cancelled and that youd like a refund of your travel money purchase. Were here 24 hours a day. Manage your holiday essentials together in one place on the move, from your Travel Money Card and travel insurance to extras like airport parking. Max daily cash withdrawal: 500 SGD Youll also be charged for withdrawing cash from any ATM, even in currencies supported by the card. N7yR!N#,"4-)PYAaKqlT{h1 Post Office and the Post Office logo are registered trademarks of Post Office Limited. . The good news? Branch exchange rates depend on several factors like branch location, competition, cost of order, convenience, etc.
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